If you’ve ever ordered pizza from Domino’s, you know how easy it is to place an order with just a few clicks. But what happens when you change your mind or need to cancel your order? In this article, we’ll walk you through the steps to cancel a Domino’s order.
Step 1: Locate Your Order Number
The first step in canceling a Domino’s order is to locate your order number. This number can be found in the confirmation email or text message you received after placing your order. If you can’t find your order number, you can call your local Domino’s store and provide them with your name and phone number to locate your order.
Step 2: Contact Domino’s
Once you have your order number, the next step is to contact Domino’s to cancel your order. You can do this by calling the store directly or by using the online chat feature on the Domino’s website.
If you choose to call the store, be prepared to provide your order number and the name and phone number associated with the order. The store associate will then cancel the order and provide you with a confirmation number.
If you choose to use the online chat feature, you will need to provide your order number and a brief explanation for why you need to cancel the order. A representative will then cancel the order and provide you with a confirmation number.
Step 3: Wait for Confirmation
After you’ve canceled your order, it’s important to wait for confirmation from Domino’s. This confirmation will let you know that the order has been canceled and that you will not be charged for the pizza.
If you don’t receive confirmation within a reasonable amount of time, contact Domino’s again to follow up on the cancellation.
Step 4: Check Your Refund
If you paid for your order online or with a credit card, it’s important to check your refund to ensure that you have been properly credited for the canceled order. Refunds typically take 3-5 business days to process, so be patient and keep an eye on your account.
Tips for Cancelling a Domino’s Order
- Be polite and courteous when cancelling your order. Remember that mistakes happen and the store associate is just doing their job.
- Double-check your order before submitting it to ensure that it’s accurate and that you won’t need to cancel it later.
- If you need to cancel an order on a regular basis, consider setting up a regular order that includes the items you typically order. This can save you time and prevent the need for cancellations in the future.
Canceling a Domino’s order is a simple process that can be completed in just a few steps. Remember to locate your order number, contact Domino’s to cancel the order, wait for confirmation, and check your refund to ensure that you’ve been properly credited for the cancellation. By following these steps, you can cancel your order and avoid being charged for pizza you don’t want.